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The Pinnacle Perspective: Pinnacle AI CRM Updates

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The Pinnacle Perspective: Pinnacle AI CRM Updates

Compliance notice and consent controls for website chat

October 19, 2026

0:00 | 1:54

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In this episode of The Pinnacle Perspective, Pinnacle Ai walks through the new Compliance Notice & Consent settings for the website chat widget. If you need a legal notice in chat, or you need a visitor’s yes before your team sends marketing texts or emails, those can now be handled as separate choices instead of one catch-all setting. Inside Sites, your team can add the notice, set consent wording, decide whether the checkbox is required or optional, and choose whether it starts checked. The preview shows what a visitor will see before it goes live. Day to day, that means fewer guesses at follow-up time. Activity details show whether consent was given, whether it was required, and the exact wording shown, so a person on your team can take it from there. Learn more about Pinnacle Ai at https://getpinnacle.ai This episode was narrated with an AI voice.

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