Welcome back to the Pinnacle Perspective, a short product update from Pinnacle AI. Let's talk about scheduling. If you've ever had a customer text you at 8 40 p.m. asking, when's my appointment again? or call the front desk just to move a time by 30 minutes, you know the problem. The appointment is already on the calendar, but the customer can't easily see it, change it, or book the next one without digging through emails, finding an old booking link, or contacting your team. Now clients can book, view, and manage appointments directly from the client portal. That means they've got one place to check what's happening today, what's coming up, and what's already passed. They can also see appointment details like the date, time, and status. If you want to turn this on, you'll do it from your calendar settings in Pinnacle AI. You can create a new calendar or edit an existing one. Then open the advanced settings, go to Booking Channels, turn on Client Portal Booking, and save your changes. Once that's on, clients can book appointments from inside the portal. The booking form can autofill details, so they don't have to type the same information over and over. They can also choose the calendar they need right from there, and when plans change, eligible appointments can be rescheduled or canceled directly in the client portal. That's the keyword, eligible. You still stay in control of what can be managed there. This doesn't make every appointment wide open to change. It gives customers a better way to handle the appointments you allow them to manage. Day-to-day, this cuts down on the small scheduling interruptions that pile up. The front counter at closing time doesn't have to stop everything to confirm tomorrow's appointment. A customer who needs to cancel can do it without waiting on a callback. Someone ready to book again doesn't have to hunt for a separate link. And when the request needs a person, your team still takes it from there. The portal handles the simple scheduling pieces. Your people handle the exceptions, the questions, and the customer care. That's the update. Appointment booking and management inside the client portal, now available in Pinnacle AI. To learn more, visit get pinnacle.ai.