Welcome back to the Pinnacle Perspective, the podcast where we cover the latest updates inside Pinnacle AI CRM and how they help you run your business more smoothly. Today's update is all about service appointments, specifically paid service bookings. Previously, managing changes to a paid appointment could get complicated. If a customer needed to make an adjustment after payment, teams often had to cancel and recreate the booking just to keep things accurate. Now that process is much simpler. Inside Pinnacle AI CRM, you can fully edit both paid and unpaid service appointments without canceling the booking and starting over. That means you can update key booking details like services, add-ons, coupons, and other appointment information directly from the existing service booking. Here's how it works. When you open an existing service booking in your calendar, you can go into the appointment details, choose the edit option, make the changes you need, and save them. So if a customer wants to add another service, change the assigned staff member, update add-ons, or apply a coupon after the booking has already been made, you can handle that right from the appointment. The big benefit is that the booking stays intact. Pinnacle AI CRM keeps the service booking connected to its associated order, and the payment details stay in sync as edits are made. The booking total is automatically recalculated based on the latest changes and payment status, and refund processing is supported directly in the appointment modal. There's also a safeguard built in for refunds. If a refund has already been initiated but is still being processed, editing will be temporarily disabled until that refund is complete. This helps prevent confusion and keeps order and payment information accurate. For teams managing service-based appointments, this is a much smoother workflow. You get more flexibility, fewer duplicate bookings, and less manual cleanup when customers need changes after payment. That's it for this update on the Pinnacle Perspective. If your business manages service appointments in Pinnacle AI CRM, this improvement should make day to day booking changes much easier and more reliable. Thanks for listening, and we'll see you in the next update.