Granular Conversation AI Sleep Controls For Manual And Workflow Artwork

The Pinnacle Perspective: Pinnacle AI CRM Updates

The Pinnacle Perspective is the podcast where we break down the latest features, improvements, and innovations inside Pinnacle AI CRM.

Each episode delivers quick, practical insights into new tools and updates designed to help marketers, agencies, and businesses streamline their workflows, manage leads more effectively, and grow faster using powerful CRM technology.

From automation improvements and pipeline management to website features, reporting tools, and team collaboration updates, we explain what’s new in Pinnacle AI CRM, how it works, and how you can use it to improve your marketing, sales, and operations.

If you want to stay up to date with the latest platform updates and learn how to get the most out of your CRM, The Pinnacle Perspective gives you the insights you need in short, easy-to-follow episodes.

Learn more about Pinnacle AI CRM at https://getpinnacle.ai

All Episodes

The Pinnacle Perspective: Pinnacle AI CRM Updates

Granular Conversation AI Sleep Controls For Manual And Workflow

June 04, 2026

0:00 | 1:42

Send us Fan Mail

In this episode of The Pinnacle Perspective... we introduce more granular Conversation AI pause controls inside Pinnacle AI CRM. Instead of a single sleep setting, you can now toggle separate pause behaviors for Manual Message and Workflow Message, and set a reactivation delay. That lets user-typed messages pause a bot without stopping active automations, or allow workflow messages to send without putting the bot to sleep. For businesses, marketers, and agencies this delivers cleaner automation flows, fewer interrupted conversations, and more predictable campaign behavior. The update is available in the AI Agents area under the Conversation AI tab when editing a bot—try the new controls to improve message reliability. Learn more about Pinnacle AI CRM at https://getpinnacle.ai

Support the show

Stay Connected with Pinnacle Perspective:
• Email: Reach out at podcast@getpinnacle.ai
• Instagram: Follow us for daily inspiration and automation hacks
• Facebook: Engage with entrepreneurs transforming their businesses
• LinkedIn: Network with industry leaders and innovators
• Twitter: Share your thoughts on our latest episodes
• YouTube: Watch episodes and exclusive insights
• TikTok: Explore quick tips on productivity and automation

Powered by Pinnacle Ai: The leading platform for automating your lead generation, nurturing, and conversion, empowering businesses to work smarter and close deals faster.